At Metal Pros, we’ve built a highly efficient, time-saving operation—and it took a lot of effort to get here.
If the material is in stock, customers can usually place an order, hop in the car, and by the time they arrive, their order is ready. Placing the order before arriving helps avoid wait times and keeps things running smoothly on our end.
Since switching to curbside pickup during COVID-19, we’ve become even more efficient—and our service got faster. This led to major growth in our business.
To make things easier, our website lists over 6,000 products with live inventory and pricing—including offcuts and bundle deals. We also have dozens of photos, we answer the phone right away, and respond quickly to emails.
We get that some customers want to see or feel the material before committing—and that’s totally fair.
Here’s how we handle that:
- Call ahead and tell us what you want to see. We’ll have it ready when you arrive.
- Or, when using our quoting tool, just write “view before order” in the notes section for the items you want to inspect. We’ll hold off on processing until you’ve seen the material.
View before order
On our quoting tool (quote.metalpros.com) select the item you want and to see it first, simply type "view before order" in the notes field
Otherwise, if we were to stop curbside pickup, we wouldn’t be able to maintain the fast and efficient service that most of our customers rely on—those who order ahead and know what they need. In short, making a few people happy would come at the cost of disappointing many others.
We hope this helps explain our decision, but if you have suggestions that could work well for everyone, we’d love to hear them. Feel free to email us at [email protected].
Why no walk ins after Covid-19?